Offshoring to Cape Town

If you’re looking to offshore your customer service or back office processing, look no further than Cape Town. Find out why we’re a winning destination.

Skills

Cape Town’s English accent is highly acceptable to UK citizens. Click here to learn more about our skills pool.

Costs

Cape Town offers 50-60% cost savings over onshore alternatives in the UK – while still maintaining exceptional rates of customer satisfaction.

Lifestyle

South Africa’s government offers attractive financial incentives for offshoring, and there is a range of support services to make your setup painless. And in the Western Cape the provincial government also helps makes your first year even more cost efficient.

Infrastructure

Cape Town is one of the world’s most beautiful cities, with a lifestyle and infrastructure to match. From fine dining to outdoor adventures to world-class schooling, it’s an expat experience that’s hard to beat.

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About BPeSA

Listen to us

We have a skilled, enthusiastic workforce with excellent English language skills, to get a taste of our accents and allround voice quality listen to the voice of the Cape, Cape Talk now.

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Testimonials

“Reliability and redundancies were issues of the past. The quality of service has now improved a great deal. My costs have reduced by..."
BPO Executive in-charge of SA operations
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BPeSA membership is for contact centre operators, outsourcers and support service providers who want to take advantage of our industry networking forums, skills development initiatives and industry promotion.

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