2008 Key Indicator Report Launch
Start Date: 30th September 2008
End Date: 30th September 2008
Time: 09h30 – 12h30
Theme: Presenting the Report
Venue: The Pavilion Conference Centre & Theatre
Cost:
Details:
Key Objectives
The objectives of this report are:
- To provide a comprehensive overview of the growth in Cape Town’s contact centre and BPO&O industry.
- To review changes in the make-up of the industry with respect to industry classifications and processes.
- To “take the temperature” of the labour market, by measuring employment, remuneration, skills requirements and shortages, and recruitment and retention practices. To provide a comprehensive overview of the growth in Cape Town’s contact centre and BPO&O industry.
- To review changes in the make-up of the industry with respect to industry classifications and processes.
- To “take the temperature” of the labour market, by measuring employment, remuneration, skills requirements and shortages, and recruitment and retention practices.
Launch Program
Speakers:
- MEC Garth Strachen – MEC for Economic Development and Tourism
- Sipho Zungu – CEO CallingtheCape
- Sandile Gwala - Deloitte
